Return Policy

At JikadraGraphic.com, we offer high-quality digital products, and customer satisfaction is our priority. Please review our return policy carefully:

1. No Refunds on Digital Downloads
Due to the nature of digital products, all sales are final. Once a digital file has been purchased and downloaded, we cannot offer refunds, exchanges, or cancellations.

2. File Issues or Defects
If the product you receive is defective, such as incomplete or corrupted files, we will gladly replace the file at no additional charge. Please contact us at jikadragraphic@gmail.com within **7 days** of purchase, including your order number and a description of the issue.

3. Technical Assistance
If you encounter any difficulties in accessing or downloading your purchased files, our support team is here to help. Please reach out to us at jikadragraphic@gmail.com, and we will work to resolve the issue as quickly as possible.

4. Exceptional Circumstances
Refunds may be considered only in exceptional circumstances where the issue cannot be resolved. These cases are handled on a case-by-case basis and at our discretion.

5. Contact Information
For any questions or concerns about your purchase, feel free to contact us via our contact page or at jikadragraphic@gmail.com.