Refund and Returns Policy
Work with our creative team to design personalized wedding invitations, business branding, social media graphics, and custom event designs.
1. No Refund Policy
Since all our products are digital and instantly accessible, we do not offer refunds once a purchase is completed. Please review product details carefully before buying.
2. Payment Disputes via Razorpay
- If you were wrongly charged or made a duplicate payment, contact Razorpay support for resolution.
- Refunds (if applicable) will be processed as per Razorpay’s policies and may take 5-7 business days.
3. Download Issues
- If you are unable to download a purchased file, contact us immediately.
- We will reissue the download link if the issue is verified.
4. Unauthorized Transactions
- If you believe someone else made a purchase using your account, inform us within 24 hours.
- We will investigate and take necessary action, including reporting the case to Razorpay.